JIRA Training Workshop
An Immersive and Hands-on workshop on how to implement,
customise and use JIRA for your Agile Projects
Our Credentials
Benzne is an award winning agile consulting and training company. Our time bound, business context driven, framework agnostic focus in driving turnkey agile transformation journeys differentiates us from other agile consulting and training companies.
Workshop Introduction
Most teams use JIRA to plan, monitor and execute their agile projects. This is a hands-on customisable workshop designed to teach how to configure, customise and use JIRA to run your Agile Projects along with best practices to ensure teams can make full use of JIRA.
Training methodology
This is a hands-on workshop where concepts will be simulated and shown in a live JIRA instance. The intention is to also provide practical tips and techniques with real time simulation and case studies where participants will also be given exercises.
Key Learning Takeaway
Participants will get to understand how they can use JIRA efficiently with industry standard best practices to plan, monitor and deliver agile projects plus tips and techniques of customising JIRA to their respective environments
Agile Maturity Self Assessment
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We design and deliver contextual immersive Agile learning programs for our clients to kickstart their agile adoption.
- Training Programs delivered by Hands-on Agile Practitioners
- Interactive learning methods with practical insights
- Customizable learning program by seasoned consultant and trainers
- Simulation and experiential learning
- Extensive Q&A session and application focus
- Post Training Agile Implementation support
Want to know more about Benzne Agile Training offerings?
Check our Corporate Agile Training Page
Related Agile Training Programs
Below are some of the Customized Training Programs that we have run for our clients. Contact us at consult@nextagile.ai if you want to discuss and contextualize a similar program for your business teams.
- Scrum Roles based workshops on Scrum Master, Product owner & Dev Teams
- Product Discovery
- Agile Prioritization Methods
- User Story writing
- How to break user stories?
- Scaling Agile using various frameworks
- Value Stream Mapping basics
- Product and Sprint Backlog
- Business Agility Training
Check out our Agile Transformation Blogs
We extensively publish blogs on our experience running agile transformations across various organizations. Please check our blog page for topics around general agile concepts, agile transformations and scaling agile using various frameworks.

How To Run A Scrum Project in JIRA?
Jira is a sophisticated tool which is highly designed to run Agile projects. With predefined templates, boards, reports and metrics, it is one of the most..

Agile Estimation Techniques from Consultants for Effective Planning
Planning and estimating work plays a major role in transitioning your projects and teams to Agile ways of working to negotiate the challenges of the VUCA

Top Agile Transformation Strategies for Business
In the digital age organizations have to constantly adapt to a VUCA environment, stay ahead of their competition, implement Agile Transformation..

Key Agile Transformation Metrics For Measuring Business Success
Agile transformation is a journey which organizations take to help teams move towards better and relevant ways of working. Two of the main..
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JIRA Training
Driving Agile Delivery with Enterprise-Grade Tooling
The JIRA Masterclass by NextAgile is a hands-on, enterprise-focused program designed to help teams, Agile practitioners, and delivery leaders master JIRA as a strategic enabler of Agile execution. It empowers participants to configure, customize, and leverage JIRA for effective planning, tracking, reporting, and governance — transforming tool usage into measurable delivery excellence.
Outcome-driven. Practitioner-led. Enterprise-aligned.
Trusted By Global Leaders


















Program Overview
It is a practitioner-led, simulation-driven program designed to help organizations leverage JIRA not just as a tool, but as a strategic system for Agile delivery management.
This hands-on program enables teams, Scrum Masters, Agile Coaches, and delivery leaders to configure, customize, and optimize JIRA for sprint planning, backlog management, reporting, and governance — ensuring alignment between Agile execution and enterprise outcomes.
Enterprise Objectives
This Masterclass enables organizations to:
- Enable enterprise-wide Agile planning & reporting consistency in JIRA.
- Enhance transparency & decisions through real-time dashboards & metrics.
- Strengthen accountability using workflow automation & visual management.
- Align JIRA practices with Scrum, Kanban, or SAFe frameworks.
- Integrate JIRA practices to boost daily operational agility.
Program Structure
The Masterclass blends hands-on configuration, live simulations, and case-based exercises using an active JIRA environment. Each module focuses on translating tool usage into tangible business agility.
Key Features:
- Delivered by certified Agile and JIRA practitioners.
- Interactive, experiential format with live tool simulations.
- Customizable modules tailored to team maturity and tool setup.
- Focus on enterprise-ready reporting and governance practices.
- Post-training advisory support for real-world adoption.
Key Learning Outcomes
Participants will learn to:
- Configure and customize JIRA projects aligned to Agile delivery methods.
- Manage workflows, boards, and hierarchies to mirror team processes.
- Leverage Agile boards and metrics for planning and visibility.
- Design dashboards and reports for informed, data-driven decisions.
- Use JQL and filters to track dependencies, risks, and progress.
2-Day JIRA Masterclass Workshop Outline
Day 1: Foundations & Configuration Excellence
- Workshop orientation and business context mapping.
- Understanding expectations, use cases, and enterprise applications.
- Navigating the JIRA interface: key panels, tabs, and project structure.
- Roles, groups, and permission schemes for secure collaboration.
- System and product configurations overview.
- Creating and managing Scrum and Kanban projects.
- Workflow schemes and issue type configuration.
- Setting up custom fields and layouts aligned to project context.
- Structuring governance elements — roles, transitions, and approval flows.
Day 2: Advanced Practices, Reporting & Simulation
- Scrum and Kanban board setup: columns, swimlanes, filters, and quick views.
- Backlog management — Epics, Versions, Stories, and linking tickets.
- Sprint execution — managing burndown, velocity, and team progress.
- Using key JIRA reports: Sprint, Velocity, Cumulative Flow, and Control Charts.
- Portfolio-level insights: throughput, delivery rate, and lead time tracking.
- Applying Little’s Law and flow efficiency metrics for improvement.
- Advanced searching using JQL and filter design for projects.
- Scenario-based filtering for portfolio or multi-team tracking.
- Building actionable dashboards using widgets and data visualization tools.
- Live simulation: create, configure, and execute an Agile project in JIRA.
- Analyze sprint data to identify bottlenecks and improvement areas.
- Discuss customization strategies for scaling and governance.
- Recap of key concepts and tool mastery.
- Scenario-based discussion and Q&A.
- Certificate of completion from NextAgile.
Who Should Participate?

Scrum Masters, Agile Coaches, and Delivery Managers using JIRA.

Product Owners and Project Managers seeking effective tracking and reporting.

Agile PMO and Transformation Teams driving enterprise-wide Agile tooling.

Teams transitioning from manual or fragmented tracking to integrated JIRA workflows.
Business Outcomes
Organizations adopting this Masterclass typically achieve
- Unified Agile governance through standardized workflows and reporting.
- Improved visibility and collaboration across distributed teams.
- Data-driven decisions through actionable metrics and dashboards.
- Enhanced productivity and predictability in delivery cycles.
Participants receive
- Hands-on exposure through live JIRA simulations.
- Templates, dashboards, and configuration guides for implementation.
- Guidance from experienced JIRA practitioners.
- Certificate of completion from NextAgile.
Why Partner with NextAgile?
NextAgile combines deep expertise in enterprise Agile transformation with practitioner-led JIRA training.
Our approach ensures your teams not only learn tool mechanics but also embed JIRA into the DNA of Agile execution for sustained performance improvement.
Differentiators:
- Practitioner facilitators with enterprise transformation experience.
- Contextual modules aligned to organizational Agile maturity.
- Real-world simulations and case-based learning.
- Optional modules on AI-assisted backlog management and analytics.
- Post-program advisory support for sustained adoption.
Frequently Asked Questions
No. The Masterclass is designed to help both beginners and experienced users build practical, hands-on expertise.
Yes. Modules, examples, and simulations are tailored to your Agile maturity, tools, and business context.
Yes. The program includes advanced dashboards, analytics, and scaling configurations across teams and portfolios.
Yes. Participants receive a certificate of completion from NextAgile.
Absolutely. The program benefits both delivery teams and leadership looking to improve Agile governance and visibility.
Empower Data-Driven Agile Execution Across Your Enterprise
The JIRA Masterclass enables your teams to move beyond tool usage — building capability for strategic agility, transparency, and continuous improvement.

