AI for JIRA & Confluence Workshop
This workshop will help you in mastering Atlassian Intelligence to automate tasks, enhance content, and streamline workflows—boosting team productivity and decision-making across JIRA and Confluence.
Our Credentials
Contextual Learning Programs
300+ Programs designed and delivered by seasoned consultants & trainers
Immersive Learning Experience
Hands-on modules with use cases, gamification & simulation exercises
Driven by Practitioners
10000+ People trained and coached by hands-on consultants
What is the AI for JIRA & Confluence Workshop?
A hands-on corporate workshop to master Atlassian Intelligence features in JIRA & Confluence. Learn to create, automate, search, and manage smarter using GenAI capabilities.
This workshop trains teams to harness Atlassian Intelligence for automation, search, reporting, and request management. Participants learn practical prompt engineering, explore AI-driven features, and gain hands-on skills to boost productivity, collaboration, and efficiency across their Atlassian ecosystem.
Why Do Enterprises Need an AI for JIRA & Confluence Workshop?
This workshop empowers teams to:
- Boost Productivity: Learn how to automate repetitive tasks and streamline workflows using Atlassian Intelligence features.
- Create Smarter Content: Empower teams to generate, summarize, and improve documentation in seconds within Confluence.
- Automate with Ease: Master AI-powered rule creation in JIRA and Confluence for faster task management and ticket resolution.
- Smarter Decision-Making: Leverage AI-driven insights, prioritization, and summarization to reduce information overload and drive clarity.
- Unlock Full Atlassian Potential: Explore advanced features like natural language search, AI-generated SQL queries, and request classification.
- Improve Collaboration: Transform team interactions with AI-enhanced content, tone adjustments, and instant summarization of changes.
- Accelerate Onboarding: Help new team members quickly adapt by using AI to navigate content, tickets, and workflows more effectively.
- Future-Proof Teams: Equip your workforce with AI skills integrated directly into their day-to-day tools, ensuring relevance and agility.
- Drive Measurable ROI: Save time, reduce manual effort, and enhance service delivery with AI-enhanced JIRA and Confluence processes.
- Stay Competitive: Embrace innovation and stay ahead by embedding GenAI in your project and service management stack.
From Chaos to Clarity with AI Train With Us.
Boost decision-making, content quality, and team velocity using Atlassian's intelligent automation and natural language tools.
Prerequisites for an AI for JIRA & Confluence Workshop?
To make the most of this workshop, participants should have:
- Basic familiarity with JIRA and Confluence.
- No prior AI knowledge needed — just curiosity and willingness to explore Atlassian's AI-powered features.
What will you learn?
In this hands-on AI for JIRA & Confluence Workshop Program, you’ll learn
- How to use GenAI to generate, summarize, and transform content
- Build automation rules
- Search smarter and triage requests
- Enhance collaboration across JIRA and Confluence.
Who Should Enroll?
This workshop is ideal for Agile practitioners, project managers, JIRA/Confluence admins, business analysts, and enterprise teams managing projects or content. Anyone seeking practical ways to automate tasks, enhance collaboration, and leverage AI for faster insights and streamlined workflows in Atlassian tools will benefit significantly.
Detailed Course Curriculum Outline
“Turn Agility Into Action with AI”
- Participants Introduction
- Protocols and Familiarity with tools and exercise
- Why should we use it? Advantages
- What is it & How does it work at its core?
- Quiz
- Exploring Capabilities ->
- Generate content
- Transform content
- Summarize content
- Set up automations
- Search using natural language
- Generate SQL queries
- Suggest request types
- A quick look at how to access it on JIRA/Confluence
- Quiz
- Write prompts to generate new content
- Use-predefined prompts & features (Brainstorm, Find action items, Suggest a title)
- Improve writing by changing tone (professional, empathetic etc)
- Reformatting (descriptions, translate etc)
- Rewrite to make it content is concise and clear
- Summarise changes in page, comments, smart links
- Search & filter
- Gain a better understanding of JQL using AI
- Understanding trigger & action
- Learn to build rules using AI in confluence, JIRA, JSM
- AI request type and field suggestions
- Triage & prioritise requests
- Detect & respond to incidents (create PIR)
- What is AI, Gen-AI, Prompt, Prompt Engineering
- Role, Job, Context, Format, Tone, Examples, Source
- Follow-ups -> Clarify, Expand, Refine, Validate
Workflows that Work Smarter
Enhance your Atlassian stack by embedding AI-driven insights, content generation, and automated rules into daily operations.
Duration & Mode
Duration
8 Hours (customizable for corporate needs)
Mode
Live Online / In-Person / Hybrid (as per corporate preference)
Hands-on Learning
Hands-on, Project based learning
Why Choose Benzne Consulting?
Benzne is an award winning agile consulting and training company. Our time bound, business context driven, framework agnostic focus in driving turnkey agile transformation journeys differentiates us from other agile consulting and training companies.
Expertise at the intersection of Agile and AI
We blend our deep Agile experience with cutting-edge GenAI tools to deliver impactful,
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relevant training.
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Practical, hands-on learning
Our workshops includes a mix of real-world simulations, use cases, and live demonstrations
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tailored to your team’s context.
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Customized for your Atlassian environment
Benzne adapts the workshop content to align with your current JIRA/Confluence setup,
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tools, and workflows.
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Prompt engineering and automation focus
Teams learn how to build AI-driven rules, search smarter, and generate content that
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improves productivity.
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Business outcome-driven
The workshop is designed to reduce manual effort, improve flow, and support data-driven
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decision-making across teams.
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Trusted by enterprise clients
At Benzne we are focused to be a trusted partner for our clients and build long-lasting, time tested relationships
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so that we are known for our practical, outcome-oriented training and transformation journey programs.
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Our Trusted Clients


















Train your workforce to leverage JIRA and Confluence AI tools for scalable automation and smarter collaboration.
Get a customized quote.
Instructor & Mentors of the program
Anuj Ojha
Co-Founder and Head of Delivery
Anuj is a seasoned agile professional with over 17 years of IT industry experience, dedicated to Agile ways of working since 2009. He excels at establishing agile environments, training and coaching both IT and non-IT teams on lean-agile principles, facilitating agile practices, and mentoring individuals and teams in roles such as Portfolio Leaders, RTEs, Agile Coach, Product Owner and Scrum Master.
Anuj has trained 12000+ participants through 450+ workshops on Agile and its approaches like Scrum, Kanban, XP, Lean and Scaled Agile
Sujith G
Agile Coach
Sujith G is an experienced agile consultant/practitioner and has been part of multiple turnkey agile transformations at team, product and program level. He has delivered more than 100 workshops and trained more than 2k+ individuals.
He has extensive experience in driving outcome driven Agile transformation in multiple organizations, coaching and implementing Scrum, Kanban, SAFe, Behavior driven Development and XP practices across 100+ teams in Product and service organizations across the globe. He also has extensive experience in setting up JIRA and Azure DevOps and is also an expert in setting up Agile Metrics at team, program and portfolio level with a special focus on leadership dashboards
Stay competitive—Train your teams – Consult Now
Gain practical skills to implement and scale AI in your JIRA and Confluence environments for better outcomes.
Frequently Asked Questions About Addressing the AI for JIRA & Confluence Workshop
The workshop is meant for enterprise teams who are looking to make use of Atlassian Intelligence in their day to day activities. It teaches teams on how to use it for automating the tasks, enhancing collaboration, generating insights and streamlining the workflows. With this workshop, the participants may get hands-on practical skills to increase their productivity by automating regular manual work and integrating AI into their current JIRA and confluence processes to generate business impact.
This workshop is ideal for anyone who uses JIRA and confluence in their teams like Agile coaches, scrum masters, Product owners, business analysts and admins. Especially for those who want to improve their efficiency, reporting and collaboration with AI in their day to day operations.
Artificial intelligence comes with a wide range of features in JIRA like, summarisation of the ticket content, tone adjustments, smart filter search, automation rule creation , creating child tickets and giving sprint level insights. And Creating templates, surveys and content generation in confluence.
It helps in creating automation rules, triaging requests, suggesting acceptance criteria, brainstorming ideas, suggesting child issues and searching using SQL. This reduces manual effort, speeds up processes, and helps teams maintain consistent task management practices in the ceremonies of agile.
AI can help teams by creating new pages, improving the writing tone, summarising a large document, transforming content formats and quickly generating insights. This enables teams in faster content creation, better and crisp knowledge sharing and improves collaboration in confluence workspaces.
Workshop covers using AI for most of the day to day activities of an agile team like, summarising a ticket, using JIRA for brainstorming a user story, creation of acceptance criteria and child tickets, summarising daily stand up meeting notes, automating recurring tasks and generating sprint level insights.
No!! you do not need to know AI or coding for this workshop. The workshop is designed for both technical and non technical people. It teaches the participants on how to use Atlassian intelligence with step by step guidance and hands on exercises to apply AI features in their Atlassian tools.
Yes absolutely. Different companies use different tool sets. Most of Benzne’s workshops are customised as per the customer’s needs. This workshop will also be customised to your environment, tool configurations and workflows that will ensure learning is relevant to your systems and immediately put into action.
Writing effective AI prompts, generating and refining content like user story summary and description, searching with AI, Integrating AI into agile ceremonies through practical skills and creating reusable templates, summarising content in JIRA and confluence are the skills the participants will gain in this workshop.
It is a live workshop delivered in person or virtually over 1-2 days. It combines theory, live demos and interactive exercises and hands on assignments to ensure an engaging, practical learning experience for teams.
Organizations can enable their teams with faster content creation, reducing their manual work and accurate insights and report generation. This aids enterprise in reducing time, cost and creating more responsive agile operations.
consulting and expertise with advanced AI usage, delivering practical, tailored training that transforms use of Atlassian tools. Our workshops are business focussed with a lot of practical examples, hands on and designed to drive measurable outcomes in productivity, collaboration and business agility.
AI for JIRA Learning Program
Supercharge your Agile delivery with AI-powered JIRA automation.
Automate repetitive work, streamline collaboration, and drive measurable delivery impact using Atlassian Intelligence, Generative AI, and data-driven insights.
Ideal for Agile coaches, Scrum Masters, and teams managing complex enterprise-scale JIRA environments efficiently.
Practitioner-led, tool-based, and outcome-driven for real-world enterprise agility.
Trusted By Global Leaders


















Program Overview
The AI for JIRA Learning Program by NextAgile.ai empowers Agile teams and leaders to leverage Artificial Intelligence for smarter project tracking, automation, and decision-making. The program explores how AI-driven insights can enhance JIRA workflows, improve predictability, and optimize sprint execution.
Participants gain practical understanding of:

Intelligent Workflow Automation
Learn how AI can automate issue management, backlog prioritization, and sprint reporting.

Data-Driven Agility
Use AI-powered analytics to identify delivery trends, bottlenecks, and improvement opportunities.

Enhanced Decision Support
Apply predictive insights to improve planning accuracy
and stakeholder communication.
Through live demonstrations, real-world use cases, and guided exercises, participants gain the skills to integrate AI seamlessly into JIRA environments for scalable, adaptive agility.
Enterprise Objectives
- Automate workflows with AI-driven Agile management.
- Enhance visibility & forecasting using data intelligence.
- Align teams around outcome-focused, AI-powered delivery.
Why Teams Choose This Program?
Most Agile teams still spend 30–40% of their time on manual JIRA updates, status reporting, and documentation. The AI for JIRA Learning Program helps you eliminate this overhead by embedding AI directly into your Atlassian workflows.Led by experienced Agile practitioners, this program shows you how to apply AI to:
- Reduce manual work and administrative effort by up to 40%
- Improve delivery velocity through automated task management
- Generate sprint summaries, release notes, and reports instantly
- Enable smarter collaboration between Agile and business teams
Delivery Format

Duration
1-day immersive workshop
(customisable 2-day deep dive)

Mode
Virtual, Onsite, or Hybrid

Ideal Group Size
15–20 participants

Certification
Certificate of Completion
from NextAgile
Program Structure
The AI for JIRA Learning Program is structured to combine conceptual learning with hands-on application. Each module builds practical capability through guided exercises, real-world scenarios, and live demonstrations within JIRA.
2 Days Agile Estimation & Planning Workshop Outline
- Participants Introduction
- Protocols and Familiarity with tools and exercise
- Why should we use it? Advantages
- What is it & How does it work at its core?
- Quiz
- Exploring Capabilities ->
- Generate content
- Transform content
- Summarize content
- Set up automations
- Search using natural language
- Generate SQL queries
- Suggest request types
- A quick look at how to access it on JIRA/Confluence
- Quiz
- Write prompts to generate new content
- Use-predefined prompts & features (Brainstorm, Find action items, Suggest a title)
- Improve writing by changing tone (professional, empathetic etc)
- Reformatting (descriptions, translate etc)
- Rewrite to make it content is concise and clear
- Summarise changes in page, comments, smart links
- Search & filter
- Gain a better understanding of JQL using AI
- Understanding trigger & action
- Learn to build rules using AI in confluence, JIRA, JSM
- AI request type and field suggestions
- Triage & prioritise requests
- Detect & respond to incidents (create PIR)
- What is AI, Gen-AI, Prompt, Prompt Engineering
- Role, Job, Context, Format, Tone, Examples, Source
- Follow-ups -> Clarify, Expand, Refine, Validate
Who Should Attend?

Agile Coaches, Scrum Masters, and Product Owners

JIRA Administrators and Delivery Managers

Business or Operations Teams using Atlassian tools

Anyone ready to automate and scale Agile delivery through AI
Business Outcomes
- Improve predictability with AI-powered analytics and forecasting.
- Automate issue tracking, sprint insights, and backlog prioritization.
- Generate and summarize Agile content within Confluence effortlessly.
- Optimize workflows through AI-driven rules and automation triggers.
- Drive measurable ROI with intelligent reporting and performance insights.
Why Choose NextAgile?
- Practitioner-Led: Trainers with deep enterprise Agile and Atlassian experience.
- Outcome-Focused: Every session designed to deliver measurable value to your teams.
- Customised Approach: We tailor labs, prompts, and exercises to your JIRA setup.
- Integrated Expertise: We combine Agile transformation consulting with hands-on AI implementation.
Frequently Asked Questions
No. The program is designed for JIRA users and Agile practitioners of all levels.
Yes. Every session is tailored to your organisation’s configuration and workflows.
Yes. Teams typically achieve faster cycle times, reduced manual work, and improved collaboration.
Yes. Each participant receives a certificate from NextAgile.ai upon completion.
Participants gain access to toolkits, prompt libraries, and guidance for AI adoption within their team.
Ready to Transform Your JIRA Workflow
Empower your Agile teams to work smarter, not harder.
Bring AI into your Atlassian ecosystem and turn productivity gains into business impact.

