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Agentic AI for Non-Tech Professionals Workshop

Smart Assistants in Action — No Code Required

Discover how to collaborate with AI agents to transform your daily workflows. This hands-on, no-code workshop helps non-technical professionals understand, design, and apply Agentic AI in real business contexts such as financial services, insurance, and operations. Learn to automate repetitive tasks, enhance decision-making, and foster responsible AI adoption all without writing a single line of code.

Trusted By Global Leaders

Program Overview

As AI moves from conversation to cognition, Agentic AI represents the next frontier systems that can plan, reason, and act autonomously. The Agentic AI for Non-Tech Professionals workshop is a practitioner-led, business-focused learning experience that empowers professionals to understand and apply AI agents in real-world contexts.

Participants gain practical insights into:

AI Agent Fundamental

AI Agent Fundamental

Understand how agentic systems think, plan, and
execute actions autonomously.

Enterprise Use Cases

Enterprise Use Cases

Explore how Agentic AI enhances workflows,
decision-making, and productivity across business functions.

Human–AI Collaboration

Human–AI Collaboration

Learn how to safely and effectively integrate AI
agents into daily operations using no-code tools and frameworks.

The program blends demonstrations, guided exercises, and interactive simulations to help professionals confidently harness AI’s potential without needing technical expertise.

Enterprise Objectives

Program Structure

The Agentic AI for Non-Tech Professionals Workshop blends conceptual learning, live demos, and guided hands-on exercises to create a truly immersive experience.
Participants learn by exploring real business cases and building simple, no-code AI workflows that illustrate agent behavior in action.

Program Highlights:

Workshop Outline

  1. The Generative AI landscape and evolution of agents
  2. How Agentic AI fits within enterprise workflows
  3. Anatomy of an AI agent — planning, reasoning, and acting
  4. Demo: No-code customer support assistant
  1. Overview of ReAct, LangChain, and AutoGPT frameworks
  2. Understanding agent tool use (APIs, databases, search, etc.)
  3. Guided simulation: Claims triage decision-making bot
  • Common risks: hallucination, task looping, prompt injection
  • Human-in-the-loop design and fallback mechanisms
  • Governance, audit, and regulatory considerations
  • Demo: Monitoring and oversight tools in action
  1. Agentic AI applications for fraud detection, risk analysis, and compliance
  2. Designing task-specific AI assistants for operations and finance
  3. Group activity: Customizing agent workflows
  1. Build your own agent from a business use case template
  2. Apply frameworks to design workflows
  3. Team showcase and feedback session
  1. Managing expectations around AI limitations
  2. Change management for AI integration
  3. Responsible AI in financial contexts — privacy and auditability
  1. Design a Risk-Reviewed Agent Blueprint for your organization
  2. Peer review and feedback
  1. AI request type and field suggestions
  2. Triage & prioritise requests
  3. Detect & respond to incidents (create PIR)
  1. What is AI, Gen-AI, Prompt, Prompt Engineering
  2. Role, Job, Context, Format, Tone, Examples, Source
  3. Follow-ups -> Clarify, Expand, Refine, Validate

Who Should Attend?

This program is designed for non-technical professionals across financial services, insurance, and enterprise functions, including:

manager

Product Managers and Operations Teams

teamwork (1)

Underwriters and Claims
Handlers

team-management

Risk Analysts and Financial Advisors

cross-functional

Business Leaders, Innovation and Transformation Agents

If you’re ready to lead AI-driven innovation in your organization, this workshop is for you.

Prerequisites

Mode & Duration

duration

Duration

32 hours (customizable for corporate needs)

mode

Mode

Live Online / In-Person / Hybrid

cross-functional

Learning Format

Hands-on, simulation and project-based

Business Outcomes

Organisations implementing this workshop typically achieve

Organizations experience tangible benefits such as

Agile Consultants & Transformation Coaches

By the end of this program, participants will be able to

Why Choose NextAgile?

Partner with NextAgile to build confident, capable, and AI-ready business teams  equipped to collaborate, innovate, and lead responsibly in the AI era.

Frequently Asked Questions

No. The workshop uses intuitive, no-code tools and visual workflows suitable for all business professionals.

This focuses on AI agents — systems that plan and act autonomously — not just prompt-based chat.

Yes. We tailor use cases and exercises to your organizational context and business goals.

Yes. Participants use real no-code platforms and pre-built agent templates for live activities.

Yes, participants receive a Certificate of Completion from NextAgile.

From Curious to Confident: Learn AI That Matters.

Turn your business teams into AI collaborators — capable, creative, and confident.


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