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Problem
Our Client is one of India’s leading & fastest growing Cryptocurrency exchange startups, the client is a real disruptor with a highly motivated, skilled young team with cutting edge technological capabilities. They build intelligent solutions for their customers and focus to deploy continuously to enhance their customer experience & improve productivity.
The company is completely remote post pandemic and the team is located across India.
They want to streamline their development process to achieve continuous delivery and agility in practices to respond to change to compete with market uncertainty, competition and stakeholders demand in a dynamic, rapidly changing environment with frequent regulatory requirements.
Journey
Our journey started by identifying a pilot project with Agile and Scrum adoption, which was later scaled to all teams in a span of a few months.
50+ engineers were coached on agile ways of working and Scrum was implemented in 7+ teams. Role based coaching and training for product owners, engineering managers and development team was done. Teams were also coached on multiple collaboration tools & techniques.
Advanced JIRA best practices were introduced and leveraged for maximum impact. We Inculcated requirements breakdown and estimation techniques in regular practices. Our coaches streamlined metrics and dashboards and coached the team on interpretation and retrospection for continuous improvement.
Outcomes
Uniform & consistent agile adoption within the organization, creation and sustenance of self-managed, mature Agile teams.Improved understanding of client centric requirements and estimation of work which impacted the overall clarity, ownership and predictability
Teams started demonstrating incremental delivery in the iteration that accelerated the release Introduction, implementation and maturity in engineering practices like pair programming, unit testing, automation etc. to improve the productivity and overall product quality. Streamlined and simplified business requirement documentation using brainstorming & async collaboration sessions including timeboxed meetings for remote working.
Confluence workspace, JIRA dashboards, Velocity, Program level roadmap & many more metrics designed to visualize progress, quality, risks, impediments and others. Data driven decision making using JIRA reports standup & other discussions, tracking work progress, scope creep, commitment variance and other parameters. Improved collaboration & work visibility across the team (what-next & when)
Overall sense of accountability, transparency, inspect & adapt culture.
Benzne Agile case studies capture our transformation journey, problems we solved and outcomes achieved. We have incorporated a healthy mix of agile case study examples to provide reference across multiple client scenarios.
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Agile Engineering Excellence for a Cryptocurrency Exchange start-up
Driving Predictable Agility for One of India’s Fastest-Growing Crypto Start-ups
Client Overview
The client is one of India’s leading and fastest-growing cryptocurrency exchange start-ups, operating in a highly dynamic, innovation-driven, and compliance-heavy environment. With a distributed workforce across India and a young, high-performing engineering team, the organization continuously builds and deploys intelligent trading and security solutions for its customers.
Leadership sought a consulting partner to instil organizational agility, strengthen delivery predictability, and streamline engineering practices to stay competitive amid regulatory uncertainty, rapid market shifts, and rising stakeholder expectations.
Business Challenges
The organisation faced several structural and process challenges that impacted flow, predictability, and team alignment:
Dispersed Teams with Inconsistent Ways of Working
Remote, globally distributed teams operated with varied maturity and non-standardised processes.
Weak Cross-Functional Alignment
Lack of clear ownership across engineering, product, and operations impacted coordination and delivery flow.
Unstable Prioritisation Practices
Frequent requirement shifts and compliance-driven changes reduced clarity and execution predictability.
Limited Delivery Visibility
Inadequate insight into risks, progress, and work-in-progress delayed timely decision-making.
Gaps in Engineering Excellence
Missing practices such as requirements breakdown, estimation, automation, and continuous quality controls hindered efficiency.
Ineffective Collaboration and Tool Usage
Underutilized tools and siloed information reduced transparency and slowed cross-team communication.
Our Approach
NextAgile delivered a targeted and scalable transformation using its structured Agile consulting framework adapted for a high-growth digital and regulatory context.
- Conducted Agile maturity assessments with engineering, product, and leadership teams to understand readiness and pain points.
- Performed deep-dive sessions to identify dependency bottlenecks, delivery delays, and inefficiencies in the current SDLC.
- Analysed value streams across product modules to determine where agility would create maximum impact.
- Designed an Agile operating model covering team structures, cadences, and governance for remote-first execution.
- Defined Scrum-based workflows for product delivery teams and lightweight processes for rapid compliance and business requirement updates.
- Established planning, review, and dependency management cadences aligned to release cycles and organisational priorities.
- Coached 50+ engineers across 7+ teams on Agile ways of working, Scrum execution, and team-level ceremonies.
- Provided role-based coaching for product owners, engineering managers, and development teams to strengthen ownership and accountability.
- Introduced collaboration techniques for async and synchronous work to improve alignment in a remote setup.
- Implemented advanced JIRA best practices, including workflows, dashboards, reporting, and cross-team visibility mechanisms.
- Standardised requirements breakdown, estimation, and iterative delivery practices for predictable sprint outcomes.
- Designed Confluence spaces, reporting dashboards, velocity charts, and program-level roadmaps to enhance transparency.
- Introduced engineering excellence practices such as pair programming, unit testing, and automation to improve quality and delivery speed.
- Scaled Agile adoption from the initial pilot to all engineering teams within months.
- Institutionalised continuous improvement through structured retrospectives and data-driven decision frameworks.
- Built a sustainability plan enabling teams to maintain maturity beyond the engagement.
Impact & Outcomes
Within a short period, the organization experienced measurable improvements across delivery, quality, and collaboration:
Reduced Delivery Risks
Delivery risks lowered by 48% through structured prioritisation and harmonised inter-team coordination.
Consistent Enterprise Agile Adoption
Uniform Agile practices enabled empowered, self-managed teams and standardised delivery rhythms across the organization.
Predictable, Discipline-Driven Execution
Clear requirements, accurate estimation, and strong sprint discipline improved planning accuracy and delivery confidence.
Faster, Incremental Value Delivery
Accelerated release cycles with reliable, iteration-based delivery and continuous customer value flow.
Enhanced Engineering Quality
Automation, pair programming, and continuous testing elevated product quality and strengthened engineering maturity.
Transparent, Data-Driven Governance
JIRA dashboards, velocity insights, and flow metrics enabled clear visibility, informed decision-making, and stronger collaboration.
Testimonial
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